Does Microsoft Office come pre installed

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How to get the new Microsoft Office on Windows 11
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Is Microsoft Office pre installed?
Does Office 365 come pre installed?
Does Windows 10 have pre installed Office?
Does a new computer come with Microsoft Office?

Windows 11 is Microsoft’s latest desktop operating system. It was first released in October 2021, more than six years after Windows 10 made its debut.

However, Windows 11 has a very different look and feel to its predecessor, with a new Start menu, various redesigned apps and a streamlined taskbar. Alongside security and multitasking, productivity is one of the core aims of Windows 11.

To help stay productive, you might turn to Microsoft’s popular Office apps – Word, Excel and PowerPoint have stood the test of time. While they are available on other platforms, most people think of them as apps you’ll find on Windows.

But does that mean Office (or Microsoft 365, as they’ll soon be known) apps are pre-installed when you update to Windows 11 or buy a device running the new OS. The short answer is no, but let’s explore in more detail.

No. It’s free to upgrade on all compatible Windows 10 devices, but that doesn’t mean you’ll get Office apps too. Microsoft is still selling the full desktop versions separately, either via a one-off standalone purchase or Microsoft 365 subscription.

Buy Office Home & Student 2021 in the US
Buy Office Home & Student 2021 in the UK
Get Microsoft 365 in the US
Get Microsoft 365 in the UK

However, that doesn’t mean you have to pay for access. The more basic web-based versions are free for everyone with a Microsoft account, while you can get the full versions without paying if you’re in full-time education. It’s also worth exploring whether the company you work for already pays.

See all your options in our full Microsoft 365 buying guide.

Image: Microsoft

How to get the new Microsoft Office on Windows 11

On 28 June, Microsoft announced that its Office suite will be getting a new streamlined design to complement the Windows 11 upgrade. The company is also introducing a native 64-bit version of Office for ARM-based devices, like its own Surface Pro X.

Microsoft says the Windows 11 version Office apps offer a “seamless and simple PC experience” across all its apps, which are based on the Fluent design language.

Upgrades include a Dark Mode that matches the system theme, deeper integration with Teams via the taskbar and an expanded set of accessibility features. Safety and security are mentioned as a top priority, especially for apps which students and children are likely to use.

Microsoft 365 is also integrated into the new Start menu, with the ‘Recommended’ section drawing on recent files stored both locally and via OneDrive.

Image: Microsoft

While the upgraded Office has been designed with Windows 11 in mind, it’s also available for Windows 10 users.

Why Windows 11 still can’t run all Android apps
Will my PC run Windows 11?
Windows 10 features missing in Windows 11

Activate Microsoft Office on your Dell Device

Note: The MSA account that is used for activation should not be on a Domain.

MS Office Activate in Windows 10 (Official Dell Tech Support)

Duration: 02:33
Closed captions: English only

Note: This video makes use of Windows 10 to walk you through the Activation process. However, the steps in this video are applicable for Office Activation on Windows 11 as well.

Getting started (Prerequisites)

Active Internet Connection
To redeem and activate Microsoft Office that is installed on your computer, you need an active Internet connection. If your computer shows connectivity issues, use the Windows Network Troubleshooter

to correct the problem.

Windows is Activated
Microsoft Windows 10 or 11 must be activated before you can redeem and activate Microsoft Office 2019, 2021, or 365.
To check the activation status in Windows 10 or 11, select the Start button.

Select Settings icon.
Select Update & Security, and then select Activation. This page indicates whether Windows is activated.

If Windows is not activated, click Troubleshoot and follow the prompts.

Microsoft Account
A Microsoft account is required to access and save settings for Microsoft devices and services. This makes it simple to reinstall Office without a product key. If you do not have a Microsoft Account, go to Microsoft's support site

to create an account.

Microsoft Office 2019, 2021 or 365 cannot activate without a valid Microsoft Account. More information about the requirement is available at Microsoft.com

Microsoft Office Product Activation and Product Life-Cycle Policies

180-Day Activation Window
Subscription-based Office 365 and M365 products must be activated within 6 Months (180 days) from the time of Windows activation. The product eligibility will otherwise expire. Contact Microsoft directly for assistance at Microsoft.com/Support.

Microsoft Office 2016 - End of Service (EOS)
Office 2016 reached end of service (EOS) on 10-13-2020. Dell support is limited to “best effort.”

For additional info see the Microsoft Lifecycle page: Microsoft Office 2016 - Microsoft Lifecycle

Microsoft online content for Office legacy editions: Download and Install or Reinstall Office 2016 or Office 2013 - Microsoft Office

Microsoft Office Version

Did you order Microsoft Office 2019, 2021, or 365 with your computer?

If in doubt, check the order details of your computer.

Pre-Installed by Dell
Microsoft Office Version	How does it show up on my computer configuration or invoice?	Who can I contact for support?
Microsoft Office 30 Day Trial	Microsoft Office 30 Days Trial	Microsoft Support

Microsoft Office 2021	Axx-xxxx Microsoft Office Home and Student 2021 Axx-xxxx Microsoft Office Home and Business 2021 Axx-xxxx Microsoft Office Professional 2021	Activate Microsoft Office 2019 or 2021

Microsoft Office 2019	Axx-xxxx Microsoft Office Home and Student 2019 Axx-xxxx Microsoft Office Home and Business 2019 Axx-xxxx Microsoft Office Professional 2019	Activate Microsoft Office 2019 or 2021

Microsoft Office 2016	Axx-xxxx Microsoft Office Home & Business 2016 DFO Axx-xxxx Microsoft Office Home & Student 2016 DFO Axx-xxxx Microsoft Office Professional 2016 DFO Microsoft Office 2016 reached end of service (EOS) on 10-13-2020. Dell can no longer support Microsoft Office 2016. For additional info see the Microsoft Lifecycle page, the Microsoft EOS Community, or contact Microsoft directly. Microsoft Office 2016 - Microsoft Lifecycle \| Microsoft Docs Microsoft Office End Of Support - Microsoft Tech Community	Microsoft Support

Ordered from Dell on Separate Order or Invoice
Microsoft Office Version	How does it show up on my computer configuration or invoice?	Who can I contact for support?
Microsoft Office 2019	AA359054 Microsoft Office Home and Student 2019 AA359053 Microsoft Office Home and Business 2019 AA359055 Microsoft Office Professional 2019	You can find product key and download link in your Dell Digital Locker Account. Additional information can be found in the Dell Digital Locker Guide.

If you purchased Microsoft Office through a retailer, contact your retailer for support.

Activate Microsoft Office 2019 or 2021

You received the computer and want to activate Microsoft Office 2019 or 2021 for the first time.
With all prerequisites in place, it is time to activate Office.

From the Windows desktop:

Click the Start button, and bring up the Windows start menu.
Click the Microsoft Word tile (Figure 1).

Figure 1

The Office application presents the “You’ve got Office” screen. The version of Office that is purchased with the computer will be displayed here.

Office takes a few moments to update features and validate the license. Allow Office to finish this step (the duration varies depending on Internet connection speed and number of updates available for download) (Figure 6 - 9).

Figure 6

Figure 7

Figure 8

Figure 9

Microsoft Office 2019 or 2021 is now activated and ready to use (Figure 10).

Figure 10

Activate Microsoft Office 365

You received the device and want to activate Microsoft Office 365 for the first time.
With all prerequisites in place, it is time to activate Office.

From the Windows desktop:

Click the Start button, and bring up the Windows start menu.
Click the Microsoft Word tile (Figure 11).

Figure 11

The Office application presents the “You’ve got Office” screen. The version of Office that is purchased with the computer will be displayed here.

Figure 16

Figure 17

Figure 18

Figure 19

Microsoft Office 365 is now activated and ready to use (Figure 20).

Figure 20

Activate Microsoft Office 2019, 2021, or 365 After a Windows Reinstall or Hard Drive Replacement

Note: The MSA account that is used for activation should not be on a Domain.

From the Windows desktop:

Click the Start button, and bring up the Windows start menu.
Click the Microsoft Word tile (Figure 21).

Figure 21

Click File -> Account (Figure 22 and 23).

Click "Sign in."
Enter the Microsoft Account credentials.

Figure 22

Figure 23

Microsoft Office 2019, 2021, or 365 is now activated (Figure 24).

Figure 24

Troubleshooting

Note: These steps apply to 2019, 2021, and 365.

Missing Office apps (missing on a new device, or after reinstalling Windows)

If you cannot locate Office apps like Word, and Excel open a web browser.

Browse to: Account.Microsoft.com/Services

Sign on with your Microsoft Account.

Select Services & Subscriptions.

Select View Product Key and Install (Figure 25).

Figure 25

The number of applications that are included with the Microsoft Office suite depends on the edition you purchased with the computer. You can find the list of applications that are included at Compare All Microsoft Office Products

Select Install next to the Office version you purchased with the computer (Figure 26).

Figure 26

Select a Different Microsoft Account

If you like to use a different Microsoft Account, Click on "use different account."
A new screen appears that allows you to enter sign information for an existing account (Figure 27):

Type MSA Email address.
Password.
Click "Sign In."

Figure 27

Next to the "No account" prompt, select "Create one!"
Fill out the form with your information, and create a password.
Select "Next."

If these steps do not resolve the issue, go to the "Contact Microsoft if the issue persists" section.

Contact Microsoft if the Issue Persists

Note: If the steps in the Troubleshooting section do not resolve the issue, use the following steps.

Still have Problems?

If you still cannot download, install or activate Microsoft Office, contact Microsoft directly.

Click the link (Support.Microsoft.com

) to open the Microsoft Support Agent (opens in a different window).

Then select the "Contact Support link."

Answer the questions below.

Virtual Agent Question	Answer
"I'm Microsoft's Virtual Agent. I'd love to help you. You can also ask to talk to a person at any time. Please briefly describe your issue below."	I cannot activate Office.
Did this solve your problem?	No

Choose from the contact options presented. The options may vary, depending on availability (Figure 28).

Figure 28

If you purchased the computer directly from Dell, you can obtain a copy of the bill with the following steps. If you bought the computer from a third party (for example retailer), contact the retailer for a copy of the invoice.

This should bring up a printable (.pdf) invoice.

Microsoft Office Frequently Asked Questions (FAQs)

Microsoft Account Requirements

Can I activate a Microsoft Office 2019, 2021, or 365 license without a Microsoft Account (MSA)?
No. Microsoft requires a Microsoft Account (MSA) and an active Internet connection for successful activation.

I have more than 25 new computers with Microsoft Office 2019, 2021, or 365 preinstalled. How can I track the licenses without creating multiple Microsoft Accounts (MSAs)?
Microsoft Accounts can only register up to 25 licenses per account

. If you purchased more than 25 computers, you must maintain multiple Microsoft Accounts (MSA). There are no bypasses or exceptions to this process.

Dell recommends creating one MSA per computer. This simplifies the license tracking.

Browse to Account.Microsoft.com/Account.
Click “Create a Microsoft account.”
Click “Get a new email address” on the Create account page.
Use the Service Tag of your Dell computer as the email alias, example:
Click "Next" and follow the remaining steps.
Best Practice Tip:
Use a secure password that is known to your IT or Network Administrators. This simplifies the account recovery process if necessary.

I lost or cannot remember my Microsoft Account (MSA) credentials.
If you cannot access your Microsoft Account, follow the steps in: Help with the Microsoft Account Recovery Form

Note: The process is fully automated. Dell cannot assist with MSA recovery or licensing transfer to another Microsoft Account.
Contact Microsoft directly at Contact Us - Microsoft Support

for assistance with your MSA.

Commercial or Enterprise Deployment

Note: Office OEM licensing does not include a traditional 5x5 Product key and does not include reimaging rights. It is critical for IT organizations to accommodate their deployment to stay within compliance and achieve a seamless activation experience for their end users.

My organization limits access to public Internet. Can I activate Office OEM licensing?
No. Office and Windows OEM licensing require that the client computer can reach public Microsoft endpoints to register and activate the product successfully. See Office 365 URLs and IP Address Ranges

and Server Endpoint URLs

for correct firewall, proxy, and VPN configurations.

If the Office license cannot successfully activate, Office stays in trial mode for 30 days from the time the user launched any of the Office applications for the first time. The end user sees multiple notifications prior to the expiration date. Most features will be disabled after the trial period ends.

Dell recommends using Volume Licensing with Office Pro Plus

for such environments. Contact your account team to find the best licensing option for your organization.

I ordered multiple computers with Microsoft Office 2019, 2021, or 365 preinstalled. Can I activate the all licenses at once?
No. Each computer must be activated individually. The activation must occur on the computer the license was purchased for.

Can I use or manage the Office product key in a Microsoft Key Management Server (KMS)?
No. Office OEM licensing does not include a traditional 5x5 product key and does not support reimaging rights. The license must be managed through the associated Microsoft Account (MSA).

Where is my 5x5 Product Key?
Office OEM licensing does not include a traditional 5x5 product key. The license is generated by Microsoft servers when Office is activated for the first time on the computer it was purchased with. Dell has no access to the license or product key and cannot provide 5x5 keys.

Can Dell provide a list of all Microsoft Office 2019, 2021, or 365 license keys that I ordered?
No. Office OEM licensing does not include a traditional 5x5 product key. The product license is generated by Microsoft servers when Office is activated for the first time on the device it was purchased with. Dell has no access to the license or product key.

Operating System (OS) Reinstall and Re-Imaging

My organization purchased computers with Microsoft Office factory installed. Can I reimage the device with my company’s image and still activate Office OEM version?
No. Microsoft does not allow reimaging rights on OEM installed versions of Office. Only Office Pro Plus

with Volume Licensing offers reimaging rights for commercial applications.

If you purchased Office with OEM Licensing, you must activate Office with the Dell factory image before reimaging the computer. This step associates the factory enabled Office license to the Microsoft Account (MSA).

After this step, proceed to reimage.

After the reimaging is completed follow the steps under Activate Microsoft Office 2019 or 2021 and use the same Microsoft Account (MSA) that was used for the activation. The Office application detects the correct license in the MSA and automatically reactivate.

My organization maintains custom images with Office preinstalled. Can I use the OEM license to activate Office after reimaging with my image?
No. Office OEM licensing requires that the license is activated on the computer before the computer is reimaged.
Microsoft only grants reimaging rights to Office Pro Plus licenses (Volume License). All other Office editions (for example Home and Student, and Home and Business) will fail the product activation after the computer was reimaged.

Can I view my product key online?
See the Microsoft article on viewing your product key online

. You can view your product key online, but it will not match the product key that is shown in the My Office Account section of your Microsoft Account (MSA).

System Drive Replacement and System Exchange

I received a replacement drive or a replacement system. How can I get Office back on?

Sign into your Microsoft Account (MSA): Account.Microsoft.com/Account
Click "Services and subscription" and scroll down to "Products you've purchased" (Figure 35).

Figure 35
Click "Copy Key" and then click "Install" (the Office installer will download and reinstall Office on your computer).
After the installation finishes, open Microsoft Word.
You are prompted to sign into your Microsoft Account (Figure 36). Use the same MSA.

Figure 36
If Office cannot detect the associated license, you are prompted with the screen below (Figure 37).

Figure 37
Paste the license key into the field on the bottom.

Office Version

I purchased Office 2019 or 2021, but the app splash screen shows "Office 365" (Figure 38) - did I receive the wrong version?

No, you did receive the correct version. Microsoft Office will update the version

after

you successfully (re)activated the license (Figure 39).

Figure 38: Before activating Office

Figure 39: After activating Office

You can verify the Office version by:

Opening an Office app (for example Word or Excel).
Click "File."
Click (Office) Account (Figure 40).

Figure 40: Office activation status

More Resources

Is Microsoft Office pre installed?

Office comes preinstalled on many HP computers with Windows 10. After you purchase an HP computer with Windows 10, you can do the following: Activate an Office 365 subscription or free trial.

Does Office 365 come pre installed?

Your new laptop includes Microsoft Office 365 Personal pre-installed. Your 1-year subscription includes a host of benefits: Office 365 Personal can also be installed on one tablet and one smartphone, allowing you to sync your files across all your devices.

Does Windows 10 have pre installed Office?

Windows 10 includes online versions of OneNote, Word, Excel and PowerPoint from Microsoft Office.

Does a new computer come with Microsoft Office?

So in short, the answer is no, Microsoft Office (including Word, Excel, PowerPoint and many other programs that are part of Office) does not come with the purchase of the computer itself. Hope that helps.

Microsoft Office 365

Does Microsoft Office come pre installed

How to get the new Microsoft Office on Windows 11

Related articles for further reading

Activate Microsoft Office on your Dell Device

MS Office Activate in Windows 10 (Official Dell Tech Support)

Activate Microsoft Office 2019, 2021, or 365 After a Windows Reinstall or Hard Drive Replacement

Troubleshooting

Contact Microsoft if the Issue Persists

Microsoft Office Frequently Asked Questions (FAQs)

More Resources

Is Microsoft Office pre installed?

Does Office 365 come pre installed?

Does Windows 10 have pre installed Office?

Does a new computer come with Microsoft Office?

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