If your iPhone or iPod touch won't charge
If your battery won't charge or charges slowly, or if you see an alert message, learn what to do.
Plug into power
To charge your device,follow these steps:
- Connect yourdevice to theUSB cable that comes with it.
- Plug into one of these three power sources:
Wall power outlet
Plug your USB charging cable into a USBpower adapter, then plug the adapter into the wall.
Computer
Plug your charging cable into a USB 2.0 or 3.0 port on a computer that's on and not in sleep mode. Dont use the USB ports on your keyboard.
Power accessory
Plug your cable into a powered USB hub, docking station, or other Apple-certified accessory.
get help with wireless charging. For a third-party accessory, check that it'sApple certified.
My device chargesslowlyor won't charge
Mydevice stopped charging at 80 percent
I see AccessoryNot Supportedor Certified
If your device charges slowly or wont charge
Follow these steps and try again after each:
- Check your charging cable and USB adapter for signs of damage, like breakage or bent prongs.Don't use damaged accessories.
your device probably needs service.
Apple Retail StoreorApple Authorized Service Providerfor evaluation. You can alsocontact Apple Support.
too warm, software might limit charging above 80 percent. Your iPhone will charge again when the temperature drops. Try moving your iPhone and charger to a cooler location.
iOS 13 and lateruses Optimized Battery Charging to slow the rate of battery aging by reducing the time that your iPhone spends fully charged. Your iPhone uses on-device machine learning to understand your daily charging routineso that it can wait until you need to use your iPhone to finish charging past 80 percent.* Optimized Battery Charging is active only when your iPhone predicts that it will be connected to a charger for a long period of time.
* Information regarding your charging routine is stored only on your iPhone. The information isn't included in backups and isn't shared with Apple.
iPhone
if your iPad won't charge.