When multiple respondents are assigned an assessment who can submit the assessment for review
On this pageUsesOneTrust is privacy, security, and data governance software that marketing uses as our privacy and compliance solution on our websites. The marketing operations team works closely with our legal team and is primarily responsible for our privacy and compliance on our websites including cookie preferences. Show
Support
AccessTo access OneTrust, please create an access request. OneTrust is provisioned through Okta SSO via a Google group. A user is added via the Google group which is directly connected to Okta SSO and OneTrust. All users are added as a Project Manager. Please specify the role needed in OneTrust in the access request so it can be updated once you have access. See system default roles available below. TrainingCookie Compliance module
Data Subject Access Requests (DSAR) module
System default roles
Custom roles can also be created. More in this support article (login required). ImplementationSee the epic for more information. Cookie ComplianceScanning a WebsiteThe scanner simulates a user from Ireland (where OneTrust servers are located).
Website scan menuIn the list of websites that have been scanned, you can hover over any domain and click the 3-dot icon on the right-hand side. Clicking this icon provides additional options for that particular website scan including:
Configuring a Website ScanMore scan details
Scheduling Cookie Scans
Viewing Scan ResultsWhen a scan is completed, you can view the results by clicking into the scan from the Websites menu. You'll be taken to a scan dashboard that visualizes the results of the scan which includes information about:
On the Show dropdown, you can view a summary of all scans for that particular domain and view previous individual scans with a date/time stamp. From the main scan results page, you can also select these 6 categories to dive further into those specific results. Cookie scan resultsView categories of cookies including the name of the specific cookie. This information comes from and is compared to OneTrust's cookie database (cookiepedia.co.uk). You can export these results by clicking Export in this view. After clicking Export you can choose the specific scan to export results from. When the export is ready for download, a notification will appear within the OneTrust tenant as the bell icon in the top-most menu. Exporting Scan ResultsFrom the bell icon, you can download the results (.xlsx). Categorizing Cookies
These cookie categories are standard and the defaults provided by OneTrust:
You also have the ability to create a new cookie cateogory. Cookies in the Unknown category need to be categorized manually with help from developers, third-party vendors, or through a Google search. Adding, Editing, and Removing Cookies
Adding, Editing, and Managing Cookie Compliance TemplatesBase templates
Add new template
Customizing the Banner TemplateLayout options Most popular: Flat, bottom position
Styling options Colors are in RGB or hexadecimal code.
There are also options for custom CSS (not available in preview). Content options
Behavior options
Manage languagesSelect the languages which you want to localize the cookie banner to. Also select the default language. You can set up different cookie banner options by language. Ensure that the language matches our policies. Toggling the show advanced langauges option shows country-specific versions of languages. Preference centerIn styling, you can choose to override the styling from the cookie banner to have a different styling for the preference center. This includes an option to add a logo and changing the accordion type for the cookie categories. Notice there are different options in the preference center under layout as well. Depending on the options chosen, some features may not be available (example: choosing the tab layout removes the accordion feature for the cookie categories). Custom CSS is also available for the preference center. There are options for WCAG (Web Content Accessibility Guidelines) best practices for accessibilty in the preference center. Advanced configuration
You can group the cookie categories as well as adding another group of cookie categories for a better user experience (example: new group called "ads" with the targeting and social media cookie categories grouped underneath). Cookie listThis is the comprehensive list of cookies that is available to the user to view. In styling, you can adjust color options for title, cookie group name, table header text, table header background, and primary text. Toggle the table format on or off. There are options for custom CSS here as well. In content, you can adjust the options for the cookie list title, description, host, cookies column, and cookies used label. Toggle the show lifespan on or off. Ensure any changes you make are approved by legal and saved within the OneTrust tenant. Adding, Editing, and Deleting Geolocation Rules
Assigning a Geolocation Rule Group to DomainsAssigned domains
Consent models
Accessing Scripts
TestingTest scripts are available to roll out new changes. The test scripts are not domain specific. The test script matches the production script functionality except:
Publishing the test scripts will not affect the live production scripts. ProductionProduction scripts are for use in live websites. Fatest page load speed. Published changes will take up to 4 hours to show. The script tags need to be placed as the first element in the of the site. It is important that the OneTrust script is placed before other scripts on the site to ensure users have a chance to consider their cookie preferences before cookies are potentially dropped on their machines. Scripts implemented in root domains are also applied to subsequent subdomains and paths. Scripts implemented on subdomains are only applied to subdomains. In order to push changes to production, click Publish Production Scripts and note any changes to the script as you may have to re-copy and re-implement the script in the of the site.Script VersionClick Publish Test. Here you can choose which version of the script to publish. You will also be alerted to which features may or may not be compatible with a script version including the field name, old value, and new value. Click Confirm. Publication SettingsHere you can confirm the publication settings of the script. Note: enabling or disabling some of these settings may change the embed script and would have to be re-implemented on the site.
Click Publish Test Scripts. Implement the script into the HTML of your staging site. Do Not Sell & Cookie Setting ButtonThis will display either Do Not Sell My Data button or Cookie Settings button based on where the site visitors come from according to the geolocation rule group associated with the domain. The script has a class that can be customized through CSS. Cookie List ScriptThese two methods initialize the OneTrust Publisher SDK. The initializeOneTrustPublishersSDK method fetches all of the resources configured in geolocation rules, templates, and vendors. The loadPreferenceCenter method is used to load the banner or preference center. By passing in true, the preference center will always load. By passing in false, the banner will be displayed for initial consent and re-consent. |