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HP Printer & Laptop Repair | HP® Support
Welcome to your HP Support virtual repair center Show
Learn how to get your HP device repaired and where to check the status online. Need help getting a PC repair started? Follow these steps:Scan your PC Enter code Start repair Scan your PCScan your PC to find out if your PC needs a repair, run HP PC Hardware Diagnostics for Windows support tool. It can find and fix problems or provide a code to help you get a repair started easily online. HP PC Hardware Diagnostics for Windows comes pre-installed on new HP computers, but if not on yours, download below: Test includes:
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Download the version for you
VIDEO: Unable to boot Windows or is Windows locked up?Enter your failure ID code to start the repair processIf our support tools have determined your PC needs a repair and you received a 24 digit error code please enter it below along with your product number. You will then be directed to the resources you need to get your PC repair started.. * required field
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Help with broken parts and problems not solved with support toolsSome issues like broken hinges and cracked screens can not be detected by a support tool but still need to be repaired. Please contact us to initiate a repair for these cases. Contact us Troubleshoot PC issues with our additional support toolsFind automated diagnostic tools that can help resolve common computer issues like no power no boot, slow pc, sound issues, wireless networking, recovery, and Windows issues. Visit our support tool page Use one of our support tools to find and fix common printer problemsFind and fix printer problems with HP Print and Scan DoctorFind and Fix problems like:
And more... Get HP Print and Scan Doctor For Windows Only VIDEO: Help with broken parts and problems not solved with support toolsSome issues like broken hinges and cracked screens can not be detected by a support tool but still need to be repaired. Please contact us to initiate a repair for these cases. Contact us Troubleshoot printer issues with our additional support toolsLearn how to identify and resolve common issues with your HP Printer with the help of our various automated solutions including diagnostic tools, virtual agent and troubleshooters. Visit our support tool page Help resources for Mac usersHP printer is offline or not responding for Mac Print job stuck in print queue for Mac HP Printer Error Message: A [software component] will damage your computer when printing or while installing Install the HP Smart app to print, copy, scan and troubleshoot printer issues HP printer setup (Apple AirPrint for Mac) Check your repair status onlineHP will provide you with all details available including shipping information and the expected delivery date. Youll enter your service order number and then either your email address or the serial number of your product on the next screen. Check your repair status now If you cannot find your repair status, please contact us. More helpContact HP Support
Contact usContact HP Support to start a case or get help. HP certified service centers
Learn moreFind an HP certified service center in your area to help with a repair HP Support Assistant
Learn moreMaintain your HP devices with built- in automated support, updates, and fixes for your PCs and printers Follow these steps:
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