Worst reviews on Google

To ask Google to remove or delete an inappropriate review from your Business Profile,report the review. Google can remove reviews that violateGoogle's policies.

Important: Before you ask to remove or delete a review, read our reviews policy.

• Report only reviews that violate Google policies.Learn more about Google's content policies.
• Don't reporta review just because you disagree with it or don't like it.
  • Google doesn't get involved when businesses and customers disagree about facts.
  • There's no reliable way to tell who's right about a particular customer experience.
• You can't report third-party hotel reviews. To flag an inappropriate third-party review, contact the third-party provider directly. To go to the third-party website, click the reviewer's name. Soon after the provider removes or changes the review on their website, the update will show on your Business Profile.

Tip: Be patient. It can take several days to assess a review.

1. On your Android phone or tablet, open the Google Maps app
   .
2. To open your Business Profile, atthe top right, tap your profile picture or initial
   Your Business Profile.
3. Tap Reviews.
4. Find the review you'd like to report.
   • To flag a review:TapMore
     Report review.
   • To flag a user: Tap the name of the user, then tap More
     Report profile.

Tip: Individuals and businesses can report abusive users from the Google Maps app. After a user's activity and contributions (like reviews, photos, or edits) are reported, they'll be reviewed. Learn more about contributor profiles.

1. On your Android phone or tablet, go to Google.
2. Find your Business Profile.
3. TapReviews.
4. Find the review you'd like to report.
5. Tap More
   Report review.