Laptop battery charging but percentage not increasing

HPs, similar to Dell, often use a third wire communication with the power adapter. That allows the computer to know what size power adapter is plugged in.

Your problem could be one of two problems. The power adapter could be bad. In which case, just try another one. Or, your motherboard could be damaged. If that is that is the case, it’s probably the power jack.

The easiest thing to try here is a different power adapter. You might also be able to go into BIOS setup and it might tell you if it recognizes the power adapter or not. I think HP is a bit more limited in this regard though. Tapping F10 during power on usually gets you in to BIOS setup for HP.

Whatever it is, either the power adapter or motherboard is not delivering enough power to charge the battery when the computer is on.

There is an off chance the battery is just bad and taking too much power to charge. But I really think this sounds unlikely with your description. You’ve indicated the battery charges when the power is off, and I am assuming it runs on battery properly with a reasonable amount of run time.

Discus and support My laptop is charging but the percentage is not increasing in Windows 10 BSOD Crashes and Debugging to solve the problem; My laptop battery percentage stuck at 15% and not increasing at all. What should I do? I have tried troubleshooting but still the same. Please help.... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by sitifarisah, Jan 12, 2021.

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Hello, See if this fix helps you:

https://www.kapilarya.com/fix-battery-plugged-i...

Let us know if this helps!

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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