The fundamental purpose for the existence of any organization is described by its

1. The fundamental purpose for the existence of any organization isdescribed by itsa. policiesADVERTISEMENTS:b. missionc. proceduresd. strategyAns. b

ADVERTISEMENTS:2. The fundamental purpose of an organization’s mission statementis to

3. The acronym SWOT stands for

ADVERTISEMENTS:4. Which of the following is not a characteristic of strategicmanagement that makes it different from other types ofmanagement?

d. It concerns the present direction of the organization.Ans. d5. Which of the following is an issue considered in developingcorporate strategies?a. What business(es) are we in?

ADVERTISEMENTS:b. What direction are we going?c. What resources do we have to implement our strategies?d. What businesses are we in and what to do with those businesses?Ans. c6. Which of the following is NOT a major element of the strategicmanagement process?

7. Competitive advantage can best be described as:

ADVERTISEMENTS:b. what sets an organization apart.c. a strength of the organization.d. intangible resources.Ans. a8. ________________ is the foundation of blue ocean strategy.

9. The various organizational routines and processes that determinehow efficiently and effectively the organization transforms its inputsinto outputs are called:a. strengths.ADVERTISEMENTS:b. core competencies.c. capabilities.d. customer value.Ans. b

10. When defining strategic management the most important thingto remember is that it is:

ADVERTISEMENTS:b. Mainly the province of senior managersc. A living evolving processd. More conceptual than practicale. A way of determining responsibilitiesAns. c

Approach
Productivity
(Revenue per Dollar Input)

Current $4.25
average time =65

cost=65 x $1.70 = $110.50

productivity(revenue per dollar input)= $470/$110.50= $4.25

Company A $4.69 average time =57

cost=57 x $1.70 + $3.30 = $100.20

productivity(revenue per dollar input)= $470/$100.20= $4.69

Company B $4.66

average time =56

cost=56 x $1.70 + $5.60 = $100.80

productivity(revenue per dollar input)= $470/$100.80= $4.55

Upgrade to remove ads

Only SGD 41.99/year

• Flashcards

• Learn

• Test

• Match

• Flashcards

• Learn

• Test

• Match

Terms in this set (20)

An organization's mission statement serves as the basis for:
A)
core competencies.
B)
distinctiveness.
C)
environmental scanning.
D)
organizational goals.
E)
operating procedures.

D)
organizational goals.

Product design and choice of location are examples of ________ decisions.
A)
operational
B)
customer-focused
C)
design
D)
strategic
E)
tactical

D)
strategic

Which of the following is not a factor that affects productivity?
A)
computer viruses
B)
standardizing processes
C)
product price
D)
use of the Internet
E)
design of the workspace

C)
product price

Which of the following is not a key factor of competitiveness?
A)
product differentiation
B)
price
C)
size of organization
D)
flexibility
E)
after-sale service

C)
size of organization

Services often don't fit simple yield measurements.

True

The fundamental purpose for the existence of any organization is described by its:
A)
mission statement.
B)
bylaws.
C)
policies.
D)
corporate charter.
E)
procedures.

A)
mission statement.

Competitiveness doesn't include:
A)
operations management.
B)
productivity.
C)
effectiveness.
D)
profitability.
E)
operations strategy

D)
profitability.

Unique attributes of firms that give them a competitive edge are called:
A)
Balanced Scorecards.
B)
functional strategies.
C)
core competencies.
D)
sustainable initiatives.
E)
supply chains.

C)
core competencies.

________ is generally used to facilitate an organization strategy that emphasizes low cost.
A)
Sustainability
B)
Customization
C)
Flexibility
D)
Standardization
E)
Speed to market

D)
Standardization

Which of the following is not typically considered a cure for poor competitiveness?
A)
Put less emphasis on short-term financial results.
B)
Remove communications barriers within organizations.
C)
Recognize labor as a valuable asset and act to develop it.
D)
Minimize attention to the operations function.
E)
Improve quality.

D)
Minimize attention to the operations function.

An example of an operational operations management decision is inventory level management.

True

Which of the following is true?
A)
Corporate mission is shaped by functional strategies.
B)
External conditions are shaped by corporate mission.
C)
Corporate strategy is shaped by functional strategies.
D)
Corporate mission is shaped by corporate strategy.
E)
Functional strategies are shaped by corporate strategy.

E)
Functional strategies are shaped by corporate strategy.

Productivity tends to be only a very minor factor in an organization's ability to compete.

False

Productivity is directly related to the ability of an organization to compete.

True

A business that is rated highly by its customers for service quality will tend to be more profitable than a business that is rated poorly.

True

With regard to operations strategy, organization strategy should, ideally, take into account:
A)
production processes.
B)
product mix.
C)
inventory levels.
D)
operations' strengths and weaknesses.
E)
labor productivity.

D)
operations' strengths and weaknesses.

Which of the following would be least important in the pursuit of a time-based strategy?
A)
reduced complaint resolution times
B)
flexible technology
C)
operational agility
D)
cost minimization
E)
quick changeover times

D)
cost minimization

For an organization to grow its market share, it must:
A)
reduce prices.
B)
exceed minimum standards of acceptability for its products or services.
C)
broaden its mission statement.
D)
establish an Internet Web site.
E)
advertise using multimedia.

B)
exceed minimum standards of acceptability for its products or services.

The majority of our textbook deals with tactical operations that support established functional strategies.

True

The manager of a carpet store is trying to determine the best installation crew size. He has tried various crew sizes with the results shown below. Based on productivity, what crew size do you recommend?

2 - 716
4 - 1298
3 - 1017
3 - 1002
4 - 1278
2 - 702

A. 2
B. 3
C. 4

A. 2

Crews of two workers are most productive

Students also viewed

Operations Management - Chapter 2 test bank

41 terms

QMTD 3600 Study Set

65 terms

BUS5 140: Ch. 1 /2 Quiz

21 terms

OSCM CH 2 Quiz and HW

24 terms

Sets found in the same folder

Operations Management - Chapter 2 test bank

41 terms

OSCM CH 2 Quiz and HW

24 terms

Operations Management - Chapter 4

77 terms

Operations Management - Chapter 11

63 terms

Other sets by this creator

Exam #1 Key Terms

23 terms

Accounts

19 terms

abierto-triste

21 terms

Lesson 5 unit 1

34 terms

Recommended textbook solutions

Information Technology Project Management: Providing Measurable Organizational Value

5th EditionJack T. Marchewka

346 solutions

Information Technology Project Management: Providing Measurable Organizational Value

5th EditionJack T. Marchewka

346 solutions

Human Resource Management

15th EditionJohn David Jackson, Patricia Meglich, Robert Mathis, Sean Valentine

249 solutions

Service Management: Operations, Strategy, and Information Technology

7th EditionJames Fitzsimmons, Mona Fitzsimmons

103 solutions

Other Quizlet sets

Ec 201 Midterm Notes

41 terms

Difficult Electricity Questions

21 terms

ACCT 2301 Chapter 1

39 terms

CIS 375 Quiz 1

29 terms