What does EFT and ERA mean?

Enrolling in both ERA and EFT can help expedite the delivery of your payments from Cigna, make it easier to reconcile patient accounts, and much more.

What is an EFT?

Electronic Funds Transfer (EFT), also called direct deposit, transfers claim fee-for-service and capitated payments directly into your bank account. When you enroll in EFT, you can:

  • Eliminate paper check mail delivery and handling.
  • Access funds on the same day of the deposit.
  • Increase efficiency and improve cash flow.
  • View a separate remittance report online for each deposit, which shows the:
    • Deposit transaction
    • Details about the claims processed
    • Payments included in that fund transfer
  • Easily reconcile payments using a single remittance tracking number:
    • Ask your bank to provide the payment related information from field 3 of record 7 on the EFT report they send to you
    • "Reference Identification Field" (or TRN02) on your ERA
    • Number located on the first page of your online remittance report

How Do I Enroll?

  • Log in to CignaforHCP.com
  • Select Working with Cigna
  • Select Enroll in Electronic Funds Transfer (EFT) Options
  • Complete the electronic enrollment form

Cigna then will send a "pre-note" transaction to your bank to verify all the banking information is correct. If the pre-note is:

  • Not returned to Cigna: You will begin receiving EFT on your next payment cycle
  • Returned to Cigna with errors: Cigna will contact you to obtain correct banking information

To check the status of your EFT application:

  • Log in to CignaforHCP.com (if you have not registered yet you will need to do so)
  • Select Working with Cigna
  • Select Manage EFT Settings

For more details and vendor requirements, go to the CignaforHCP website.

What is an ERA?

Electronic Remittance Advice (ERA) provides a HIPAA-compliant detailed explanation of how Cigna processes claims from health care providers. ERA can be automatically loaded into your accounts receivable system. If you enroll in ERA, it can help you:

  • Reduce costs and save time.
  • Reduce posting errors.
  • Shorten the payment cycle.

How Do I Enroll to Receive ERAs?

  1. Notify your EDI vendor or Post-n-Track® that you would like to enroll for Cigna ERA.
  2. Provide enrollment information as instructed by your EDI vendor or Post-n-Track (if you use more than one TIN, complete a separate enrollment for each TIN).
  3. Your EDI vendor or Post-n-Track will send the completed enrollment information to Cigna for processing; Cigna will finalize your registration within 10 business days of receiving it.
  4. You may begin receiving ERAs on your next payment cycle

For more details, visit CignaforHCP.

Payment posting as the last part of revenue cycle management. It deals mainly in the processing of Explanation of  Benefits (EOB) and reimbursements from insurance companies. The EOB includes details related to each payment, which are crucial to the services provided, and has to be updated in the billing software. However, manual data entries are prone to errors, which can further lead to claim denials. To overcome this issue certain electronic methods were introduced to the medical billing industry i.e. ERA, EFT & Electronic EOBs.

ERA 

Electronic Remittance Advice (ERA) is an electronic report sent by insurance companies (both federal as well as  private insurance plans like Medicaid, Medicare, Blue Cross, Humana, Delta Dental, MetLife, etc. to the medical  service providers. ERA contains details such as:

  • Paid Claims
  • Claim Status
  • Amount Reimbursed
  • Reimbursed amount adjustments based on agreements, secondary payers, benefits    coverage, expected copayments and coinsurance.
  • Reasons for claim denial along with denied codes and services
  • Patient financial liability that has been applied
  • Bundling or splitting of payments
  • Payment method, such as check, electronic funds transfer

The establishment of ERA eliminates the need for collecting mail, filing paper documents, manually posting  payments, and speaking with payers. Managing the data digitally helps medical practitioners to scrutinize the data, spot, and eradicate bottlenecks easily. The ERA report provides valuable insights on claim status, errors in submission, etc., which can further bolster future claim submission and clearance.

The manual payment posting procedure can cost up to $15,000 annually. ERA, on the other hand, drastically reduces paper & printing cost, storage & maintenance cost, as well as administrative costs, along with facilitating better time management for the staff. Furthermore, with ERA, any error in claims are communicated immediately with the medical practitioner, which otherwise could take up to 60 to 120 days.

ERA can be responsible for monitoring, analyzing, and managing revenue cycles more efficiently and thus having  better denial management and payment collection systems. It buttresses the payment posting procedure and reduces the claim denial ratio substantially.

As ERA comes under HIPAA guidelines, it provides additional safety and security to the data and reports handling  and transfer.  

EFT 

Electronic fund transfer (EFT) is used by insurance agencies to reimburse claim amounts directly to the account of the medical service provider. In the EFT procedure, an electronic message is sent by the insurance companies to a financial agency (ACH Network) to complete an online payment transaction. The EFT message includes:

  • Amount to be paid
  • Name and identification of the payer and payee
  • Bank accounts of the payer and payee
  • Routing numbers
  • Date of payment

EFT is a faster, secure, and efficient way to deposit reimbursement amounts when compared to checks. EFT is highly beneficial for medical practitioners as it allows a better way for the management of multiple accounts and payments from different insurance companies. Because of the online data availability, the completed transaction can easily be compared to remittances, which can be accessed online anytime, as well as printed, if required. Additionally, the files can further be downloaded into any of the preferred management systems resulting in the  elimination of any manual data entry.

EFT is a highly reliable & confidential money transfer gateway with strict user access and control, eliminating any  risk of inaccurate credit deposits and payment loss. Most EFTs are done via ACH Network (Automatic Clearing  House), which holds a place at the center of U.S. Commerce. Furthermore, it provides easier access to the payment  and reduces cash flow’s turnaround time subsequently.

Mostly EFT & ERA are used together. ERA contains the claim report and detail which is followed by the EFT payment enabling automated payment posting and reconciliation. It is a convenient and cost & time saving method for payment posting procedure.

Electronic EOB 

Explanation Of Benefits (EOB) is manual documentation of the report sent by the insurance companies to the  medical service providers which includes data like:

  • paid claims
  • claim status
  • amount reimbursed & adjustments

based on agreements, secondary payers, benefits coverage, expected copayments, coinsurance and explanation of claim denial, along with denied codes and services, patient financial liability that has been applied, bundling or splitting of payments, payment method, such as check, electronic funds transfer etc.

Furthermore, mailing and receiving this report manually can take up to 60-90 days. Additionally, this way of reporting is highly susceptible to errors, data loss, damage, and breach. This is where electronic EOBs come into play.

Electronic EOB is nothing but a synonym of ERA (Electronic Remittance Advice). It is simply a digital version of the  EOB report, consisting of all the details in a digital format, which can be sent to the medical service provider immediately.

These technologies are the solution to the cost burden on the medical industry, where 24% of each dollar is spent on administrative and paper-work related to RCM. However, understanding and handling all these procedures proficiently requires hands-on experience on these technologies as well as continuous upgradation. This could become tiresome for medical practitioners when added to other daily tasks.

Therefore, medical practitioners prefer to outsource these medical billing services from experienced companies. This way, the data is efficiently handled by professionals and thus contribute to lowering the claim denial ratio and increasing the cash flow for their practices.

What does ERA stand for in payments?

An ERA (Electronic Remittance Advice) is a form of electronic communication that essentially eliminates the need of paper EOB (Explanation of Benefits). ERAs contain information on whether a claim was paid or denied, final status and any adjustments the payer made to the billed amount.

What does EFT stand for?

Electronic Funds Transfer (EFT) payments are an alternative payment solution that allow businesses to take payments quickly and securely.

What is the difference between an era and EOB?

Electronic remittance advice (ERA) is an electronic version of the explanation of benefits (EOB) for claims payments. Electronic funds transfer (EFT) transmits funds for claims payments directly from a health plan into your bank account.

What does EFT mean in life insurance?

An electronic funds transfer (EFT) pays your bill automatically by transferring money from your credit card, checking account, or savings account directly to your insurance company each month.