Why is it important to document missed appointment in the patients medical record?
MLMIC Risk Management Tip #5 addresses medical professional liability risks related to “Follow-up of Missed or Cancelled Appointments.” The Risk A missed or cancelled appointment and the failure to follow up with or contact the patient may result in a serious delay in diagnosis or treatment. A well-defined process that includes provider notification and follow-up procedures in this situation will help ensure continuity of care and enhance patient safety. Recommendations
This MLMIC Risk Management Tip is available here as a PDF: “Follow-up of Missed or Cancelled Appointments.” 51.Why is it important to document missed appointments in the patient’s medical record?a.It shows that the patient had an appointment and didn’t keep it.b.It is a potential defense against a claim that the physician was not available.c.It provides grounds to terminate a relationship with the patient.d.All are correct. ____52.What is a way to handle a patient who has a pattern of being late for appointments? ____53.Which of the following may/should medical assistants do if an electronic health record (EHR) isused? ____54.When a requested appointment time is not available, the medical assistant should ____55.What part of a letter includes the name and address of the party to whom a letter is being sent?a.Bodyb.Headingc.Salutationd.Inside address ____56.Where is the date line placed in the full block letter style? ____57.Which of the following is not usually one of the headings in a memo? ____58.Which of the following is punctuated correctly? ____59.Why is a cover sheet recommended when sending information about patients by fax?a.It provides instructions to the fax machine.b.It helps protect patient confidentiality and privacy.c.It identifies all authorized recipients of the information.d.It informs the recipient of the name and telephone/fax number of the sender. ____60.Which type of correspondence is best sent by Certified Mail with Return Receipt requested? Unit 2 TestAnswer SectionMULTIPLE CHOICE PTS:1REF:p. 90 | CAAHEP: V.C.8 | ABHES: 7.bOBJ:2. Explain what a personal computer is, and identify input and output hardware for personalcomputers.2.ANS: DCalls to the physician’s office come from many sources, including other physicians, new patients,and laboratories. Why is it important to document in the medical record?Clear and concise medical record documentation is critical to providing patients with quality care, ensuring accurate and timely payment for the services furnished, mitigating malpractice risks, and helping healthcare providers evaluate and plan the patient's treatment and maintain the continuum of care. Take Dr.
What is important to remember when you are documenting in the medical records?Record Only Objective Facts
A patient's chart should cover what both the patient and medical staff said and did. To ensure accuracy, the chart should never contain information the nurse did not directly observe without attributing the source of the information.
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