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Depending on your environment and data access requirements, you may want or need to change the Run As service account. There are two main scenarios where you change the Run As service account:
This topic describes both scenarios and describes how to update the Run As service account password. The account you use for the Run As service account should not be a member of the Local Administrators or Domain Administrators account. Instead we recommend using a domain user account that is not an administrator for the Run As service account. Using a domain account that is not a member of these administrator groups is a good security practice and can help avoid access to certain data sources and folders. For information on best practices when creating a Run As service account, see Creating the Run As service account. Replacing the default Run As local account (NetworkService) with a domain accountIf you are going to replace the default NetworkService account with a domain account, we recommend using a dedicated account for the Run As service account. Follow these steps:
Creating the Run As service accountFollow these best practices:
Configuring the Run As service account in Tableau ServerAfter you have created the Run As service account in Active Directory, configure Tableau Server to use that account. Use the TSM Web UI to configure the Run As service account for the first time. To configure the Run As service account
After you update the Run As service account, Tableau Server will automatically configure permissions on the local computer for the account that you have entered. Changing an existing domain Run As service account to a different accountTo change an existing domain Run As service account to a different account, you must apply permissions to that new account. To apply permissions to your new Run As service account, you must first reset permissions by applying them to the default NetworkService account. Before you begin, verify that the new account that you will be using for the Run As service account complies with the best practices noted previously in the section, Creating the Run As service account. This procedure requires you to restart Tableau Server services twice, so run this procedure during off hours. Use the TSM web interface
Use the TSM CLI
Updating the Run As service account passwordIf the Run As service account password has been updated in Active Directory you must update it for Tableau Server. The Run As service account password is encrypted and stored on Tableau Server. For more information, see Manage Server Secrets. If you are running Tableau Server in a distributed deployment, then you only need to update the password with TSM on the initial node in the cluster. TSM will distribute this configuration to each node automatically. Use the TSM web interface
Use the TSM CLI
Troubleshooting: Update the password in the Microsoft Services consoleIn some cases, you may see service failures after updating the Run As service account password. If so, then you may need to manually update the password for the Tableau Server Services Manager service. Update the password in the Microsoft Services management console. If you are running Tableau Server in a distributed deployment, then you must perform the following procedure on each node in the cluster.
The Run As service account is central to many operations on Tableau Server, especially those that are involved with remote data access. To avoid access errors, review the tasks here and follow the links for those that apply to your scenario.
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