Citrix This action is only valid for products that are currently installed
ProblemController on Cloud is powered by Citrix. Therefore all users require the Citrix client installed on their device (for example laptop). Show User wants to install the Citrix Workspace client on their laptop/PC. They download the relevant file ("CitrixWorkspaceApp.exe") from the Citrix website. They double-click on the file. An error appears suggesting that it is already installed.
SymptomYou already have this version of Citrix Workspace installed, so the installer will exit However, there is no 'Citrix Workspace' entry in either Control Panel "Apps"... ...or the Start menu. In other words, there is not an entry similar to: CauseThe Citrix client has previously been installed inside a different Windows user's profile, so the client will only work when logged on as him/her. Example: In one real-life example:
After the installation wizard was completed the Citrix client did not work (when logged in as user "standard_user") Diagnosing The ProblemThe Citrix client does not get successfully installed to the correct/main location: C:\Program Files (x86)\Citrix\ICA Client
Specifically, it will appear in a folder similar to: C:\Users\admin_user\AppData\Local\Citrix Resolving The ProblemUninstall the Citrix workspace client using the Windows username: domain\admin_user Install the Citrix workspace client using the Windows username: Administrator Steps: 1. Logon to the client device as the user "standard\admin_user" 2. Create a shortcut to the file "CitrixWorkspaceApp.exe" 3. Modify the shortcut so that its argument is: CitrixWorkspaceApp.exe -uninstall 4. Hold down 'left Ctrl' and 'left Shift' (on your keyboard) and right-click on the shortcut icon 5. Choose "Run as different user" 6. Authenticate as the same user who originally installed the software (for example "domain\admin_user") 7. Follow the wizard to uninstall the client: 8. Launch a Command Prompt as the user 'Administrator' (not domain\admin_user !) 9. Inside the command prompt, use 'cd' to change directory to the folder where you have downloaded the installation file
10. Then type: CitrixWorkspaceApp.exe 11. Click 'Start' and follow the wizard to install the Citrix client: 12. Test. Document LocationWorldwide [{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"ARM Category":[{"code":"a8m0z000000brHTAAY","label":"Citrix"}],"ARM Case Number":"TS004009010","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Version(s)","Line of Business":{"code":"LOB10","label":"Data and AI"}}] How to fix this Action is Only Valid for Products That are Currently installed?Resolution. Click Start and select the Control Panel.. Click Programs and select Programs and Features.. Scroll down through the installed programs list and see if you have any Microsoft Office Trial versions installed.. If any Trial versions are installed, highlight them and click Uninstall.. What does it mean this action is only valid for products that are currently installed?“This action is only valid for products that are currently installed” is a rather common issue related to Microsoft Office. It can happen when you click on an Office shortcut from the Start menu or Taskbar, or when you click on a document even if the Office app has been already open.
Why Citrix is not installing?In addition, the following can be done: Turn off firewalls, antivirus software, and third-party security software. Make sure user has administrative privileges for account being used to download software. Try downloading over a wired, not wireless, connection.
How do I fix error in Citrix Receiver?How can I fix Citrix Receiver launch error in Windows 10?. Refresh applications. ... . Ensure full permissions for the user accoun. ... . Use another remote working solution. ... . Download the latest version available. ... . Reset Citrix Receiver.. |