Which AWS Support Plan provides access to architectural and operational reviews?
Support for planning and running business critical events Show
AWS Infrastructure Event Management (IEM) offers architecture and scaling guidance and operational support during the preparation and execution of planned events, such as shopping holidays, product launches, and migrations. For these events, AWS Infrastructure Event Management will help you
assess operational readiness, identify and mitigate risks, and execute your event confidently with AWS experts by your side. The program is included in the Enterprise Support plan and is available to Business Support customers for an additional fee. Learn how Space Ape uses AWS Infrastructure Event Management for its game launches (1:09) Launch and Migrate with ConfidenceAWS experts lead a highly focused engagement to provide you with architectural and operational guidance for your planned event using a prescriptive, phased approach:
How It WorksAWS support for Internet Explorer ends on 07/31/2022. Supported browsers are Chrome, Firefox, Edge, and Safari. Learn more » You can change your AWS Support Plans for your account based on your business needs. Topics
Features of AWS Support PlansAWS Support offers five support plans:
Basic Support offers support for account and billing questions and service quota increases. The other plans offer a number of technical support cases with pay-by-the-month pricing and no long-term contracts. All AWS customers automatically have 24x7 access to these features of Basic Support:
Customers with a Developer Support plan have access to these additional features:
In addition, customers with a Business, Enterprise On-Ramp, or Enterprise Support plan have access to these features:
In addition, customers with an Enterprise On-Ramp or Enterprise Support plan have access to these features:
For more information about features and pricing for each support plan, see AWS Support and Compare AWS Support plans. Some features, such as 24x7 phone and chat support, aren't available in all languages. Which AWS resource will provide guidance about how the company should scale its architecture and operational support during the event?AWS Infrastructure Event Management (IEM) offers architecture and scaling guidance and operational support during the preparation and execution of planned events, such as shopping holidays, product launches, and migrations.
What are the 4 support plans offered by AWS?AWS Support Plans. Basic.. Developer.. Business.. Enterprise On-Ramp.. Enterprise.. Which AWS support plan gives customers access to a well architected review?With Enterprise Support, you get 24x7 technical support from high-quality engineers, tools and technology to automatically manage health of your environment, consultative architectural guidance delivered in the context of your applications and use-cases, and a designated Technical Account Manager (TAM) to coordinate ...
Which AWS support plan would help provide general guidance when you request an architecture support?We recommend AWS Business Support if you have production workloads on AWS and want 24x7 access to technical support and architectural guidance in the context of your specific use-cases.
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